Özdilek Prefers SAP Commerce Cloud to Improve Customer Experience!
Özdilek, which has been providing services in the retail and retail sector since 1967 with its home textile stores, shopping malls, department stores and hypermarkets, has combined the physical and digital store experience by transferring the customer experience it offers in its stores to digital with the SAP Commerce Cloud solution.
About
Özdilek, which continued its retail activities in Bursa Kapalı Çarşı in 1967 with the shopping mall opened in Bursa city center in 1983, today hosts its guests in all its branches with 14 shopping malls, 10 hypermarkets, 141 home textile stores, 2 concept Turkish delight stores and 9 large department stores without compromising on quality, with the aim of offering quality products and services.
Özdilek offers a shopping concept where many needed products can be found in shopping malls, department stores, home textile stores and hypermarkets.
In addition, it is among the top 100 companies with the highest brand value in Turkey with its 8,000 employees.
Need
Özdilek, which also delivers many products offered for sale in its stores to its customers through e-commerce channels, needed a fast and powerful omni-channel commerce infrastructure through which it can offer a better online shopping experience to all its users through Özdilekteyim.com.
Gains
Özdilek, which has been operating in the retail and retail sector since 1967 with its stores, shopping malls, hypermarkets, department and home textile stores, has combined the physical and digital store experience by transferring the customer experience offered in its stores to digital with the SAP Commerce Cloud solution.
Özdilekteyim.com has now opened the way for both faster and easier shopping for its users with SAP Commerce Cloud.
Özdilekteyim.com continues to add value to the Özdilek brand with a better customer experience.
Why E-COMMINT?
- Deep-rooted e-commerce experience,
- Having a competent team in the SAP Commerce Cloud product,
- Having successfully completed projects.
