Instant Responses to Customer Inquiries Across All Digital Channels
Soral.ai automatically answers customer questions coming from marketplace and social media channels in seconds.
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Key Features
Not generic answers.
Answers that suit your brand.
Soral.ai provides accurate and consistent answers to customer inquiries by learning all your brand content, such as product descriptions, FAQs, size charts, and return/exchange policies.
An Answer Suited to Your Brand for Every Question
No generic texts. Soral.ai understands the context of the question and provides the correct information in your brand’s voice, protecting your brand image.
Instant Response, No Lost Decisions
The customer does not wait for working hours. They ask the question, get the answer instantly, and the purchasing decision is not delayed.
Reduces Operational Load
Eliminates the need to answer one by one. Your team deals with more critical tasks rather than repetitive questions.
Ready-made Integration
It offers ready-made integration with social platforms such as WhatsApp, Instagram or marketplaces such as Trendyol, Hepsiburada, N11.
How Do I Use 
?
Easy Integration
You can use ready-made integrations with Shopify and WooCommerce, and easily add Assistify to your site with a widget for other platforms.
Customization
Customize Soral.ai’s language, voice, tone, and opening message to create a conversation that feels natural to your brand identity.
Learning from Your Information
You can train it with all your data, including detailed product information, FAQs, size charts, and return/exchange policies.
Have a use case in mind? Let’s talk.
Contact us:
info@e-commint.com