Your 24/7 Sales and Service Assistant:
Soral understands what your customers need, recommends the right products and solutions, answers their questions, and handles service requests.
Not a chatbot
that clicks buttons.
A real
sales experience.
Soral chats with your customers by text or voice, recommends personalized products based on their needs, style, and budget, answers questions instantly, and increases sales conversion across your digital channels.
Conversations That Learn
This isn’t a button-based chatbot. It asks, understands, and guides; creating a real sales experience.
Soral learns from every customer and creates more value as it learns.
Instant, Uninterrupted Communication
Your customers never have to wait. They ask a question, get an answer, and Soral adds the product they want straight to the cart without breaking the flow.
See It. Choose It.
Soral doesn’t just describe products; it shows them.
It presents and highlights products with images inside the conversation, making it easier to choose.
Your Brand’s Language and Tone
Every brand speaks differently.
Soral speaks in your brand’s voice.
What experience does Soral create for your customers?
Learns
Learns
Soral learns from your product catalog and attributes, customer reviews, past purchases, and reasons for returns.
Listens
Listens
Soral talks with customers by voice or text to understand what they need.
Recommends
Recommends
Soral presents personalized product recommendations that match each customer’s needs.
Guides the Sale
Guides the Sale
Soral supports customers through the buying process, guides them toward the right size, dimensions, and color, and gets them ready to purchase.
Answers Questions
Answers Questions
Soral gives customers the most accurate answers to their questions.
Provides Support
Provides Support
For support requests, Soral retrieves the right answers from your systems and shares them with the customer.
What Soral Can Do
Kişiselleştirilmiş Ürün Önerileri
Personalized Product Recommendations
It recommends the right products based on each customer’s needs and preferences.
İade Önleme
Return Prevention
It uses past return reasons to guide customers more accurately before they purchase.
Cross-sell & Up-sell
Cross-sell & Upsell
It recommends complementary products and more suitable alternatives alongside the main product.
Satış Sonrası Destek
After-Sales Support
It answers questions about orders, exchanges, returns, and products.
Marketplace ve Social Commerce
Marketplace and Social Commerce
It instantly answers questions from every channel.
Sektörel Dil
Industry-Specific Language
Soral speaks the language of your industry and persuades customers.
Industries
Apparel & Fashion
Soral clears up sizing confusion, suggests outfits, and reduces return rates. Even when customers don’t know what kind of outfit they’re looking for, Soral finds it.
Explore the Apparel Solution →Footwear
Soral makes personalized recommendations based on size, model, and intended use, eliminating wrong-size purchases.
Explore the Footwear Solution →Furniture
Soral recommends products based on room dimensions, style, and budget, giving customers confidence in major purchases.
Explore the Furniture Solution →Technology
Soral helps customers compare product features and choose the right product.
Soral is wherever your customers are
Website
Mobile App
Marketplaces
Physical Store
Start using Soral in just one day
Easy Integration
Use ready-made Shopify and WooCommerce integrations, or add Soral to your website with a simple widget on other platforms.
Customization
Set the language, voice, and opening lines to match your brand identity and customers.
Learning from Your Data
Train Soral with your detailed product information, FAQs, size charts, and return and exchange policies.
Contact us to explore more scenarios and applications tailored to your needs.
Contact us:
info@e-commint.com